Centralise all backend operations to simplify workflows, improve decision-making, and enable your business to scale seamlessly.
Centralised Operations
Unlock Efficiency & Scale Up Easily
What We Offer
Customer Management
Why it matters: Simplifies handling customer information to enhance service and resolve issues quickly.
- Maintain a centralised database for customer profiles, services, and pricing tiers
- Real-time monitoring of customer activities and usage patterns
- Add discounts or flexible payment plans like prepaid or credit terms
Billing & Payment Tracking
Why it matters: Keeps cash flow healthy and ensures timely payment processes.
- Easy billing, invoicing, and account reconciliation
- Manage payment statuses and payout cycles efficiently
Order & Task Management
Why it matters: Ensures smooth workflows by organising orders and tasks in one place.
- Streamline orders, tasks and delivery management
- Allocate resources effectively based on workload and priority
Automation & Notifications
Why it matters: Saves time and reduces manual effort while keeping all stakeholders informed.
- Automate order assignment, route optimisation, and scheduling
- Send automated updates to customers, drivers, and staff via email, SMS, or push notifications
Services & Pricing Configuration
Why it matters: Adapts your business to diverse customer demands and market trends.
- Create and manage diverse service types and pricing tiers for various customer groups
- Launch new services or payment plans effortlessly
Coverage Management
Why it matters: Expands your operational reach easily while maintaining precision.
- Define and manage service coverage by zones, postcodes, geo-coordinates, or countries
Consignment Numbers Management
Why it matters: Simplifies the tracking and allocation of consignments for efficiency.
- Manage consignment numbers across different customers and services
- Assign and monitor consignment numbers accurately
Reporting & Analytics
Why it matters: Provides actionable insights through detailed overviews and trends to refine strategies and optimise performance.
Access detailed reports on:
- Usage
- Billing and payment
- Payout
- Orders and transactions
- Billing reconciliation
- Payout/Payment withdrawal
- Electronic Proof of Delivery (ePOD)
